1. Information we collect
We collect information you provide directly — such as your name, email, shipping address, and payment details — when you create an account, place an order, subscribe to our newsletter, or contact us. We also collect technical data like your IP address, browser type, and device information through cookies and similar technologies.
2. How we use your information
We use your information to:
- Process and fulfill orders, including shipping and payment
- Communicate with you about your account, orders, and support requests
- Send marketing emails and restock alerts if you opt in
- Improve our website, products, and customer experience
- Detect and prevent fraud or abuse
3. Cookies and analytics
We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors interact with our pages. You can manage cookie preferences through your browser settings. Analytics data is aggregated and not used to identify you personally.
4. Sharing your information
We do not sell your personal information. We share data only with service providers necessary to operate our business — such as payment processors, shipping carriers, and email platforms — under contractual obligations to protect your data.
5. Data retention
We keep your information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No online transmission or storage method is completely secure, so we cannot guarantee absolute security.
8. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated effective date.
10. Contact us
For privacy questions or requests, reach us at:
- Email: manager@zureva.co
- Phone: (213) 222-3373
- Address: 5353 W Crystal St Apt 2, Chicago, IL 60651
Last updated: 2026.