Privacy policy

Effective Date: September 25, 2026
Last Updated: September 25, 2026

At Zureva.co ("Zureva," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you.

By accessing or using Zureva.co, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Zureva.co, we may collect the following categories of information.

A. Information You Provide Directly

When you purchase a product, create an account, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone or mobile number

  • Account login information

  • Order and purchase information

  • Product preferences

  • Information you provide when contacting customer support

  • Reviews, feedback, survey responses, or other information you voluntarily submit

We only request information that is reasonably necessary for the relevant purpose.

B. Payment Information

When you make a purchase, your payment information may be processed by our third-party payment processors.

Depending on the payment method you select, payment providers may collect information such as your card details, payment account information, billing information, or transaction identifiers.

Zureva does not intentionally store complete payment card numbers or security codes on its own systems unless expressly stated otherwise. Payment information may instead be processed and stored by the payment service provider in accordance with its own privacy policy and security practices.

C. Information Collected Automatically

When you visit Zureva.co, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages viewed

  • Products viewed

  • Referring website or source

  • Time and date of visits

  • Website interactions

  • Device identifiers and similar technical information

This information may be collected through cookies, pixels, tags, logs, analytics technologies, and similar tools.

2. How We Use Your Information

We may use personal information for legitimate business and operational purposes, including to:

  • Process and fulfill orders

  • Process payments

  • Deliver purchased products

  • Provide order confirmations and shipping updates

  • Create and manage customer accounts

  • Provide customer support

  • Respond to questions, requests, and complaints

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect, investigate, and prevent fraud, abuse, unauthorized activity, and security incidents

  • Maintain the security and functionality of our website

  • Analyze website traffic and customer behavior

  • Send transactional communications

  • Send marketing or promotional communications where permitted by applicable law

  • Administer promotions, surveys, or other customer programs

  • Comply with applicable legal and regulatory obligations

  • Establish, exercise, or defend legal claims

  • Protect the rights, property, safety, and security of Zureva, our customers, and others

We will not use your personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Cookies and Similar Technologies

Zureva.co may use cookies and similar technologies to operate, secure, and improve our website.

Cookies may be used for purposes including:

  • Keeping items in your shopping cart

  • Remembering your preferences

  • Maintaining login sessions

  • Understanding how visitors use our website

  • Measuring website performance

  • Improving functionality

  • Providing relevant advertising or marketing, where applicable

  • Preventing fraud and protecting website security

Some cookies are necessary for the website to function and may not be disabled through our website controls.

Where required by applicable law, we will request appropriate consent before placing non-essential cookies or similar tracking technologies on your device.

You may also be able to manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Marketing Communications

If you subscribe to our marketing communications, we may use your email address or other contact information to send you information about products, promotions, offers, launches, or other Zureva updates.

You may unsubscribe from promotional emails at any time by:

  • Clicking the unsubscribe link included in the relevant communication; or

  • Contacting us using the information provided in the "Contact Us" section below.

Even if you opt out of marketing communications, we may continue to send essential transactional or service-related communications, such as order confirmations, shipping notifications, security notices, or important account information.

5. How We Share Information

We do not sell your personal information merely because you visit or purchase from Zureva.

We may share information with carefully selected third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Service Providers

We may use third-party companies to provide services such as:

  • Website hosting

  • E-commerce infrastructure

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer support

  • Email delivery

  • Website analytics

  • Marketing and advertising

  • Fraud prevention

  • Security services

  • Cloud storage and information technology

These providers may access personal information only as reasonably necessary to provide services to us or perform legitimate business functions.

Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request

  • Respond to valid legal proceedings or court orders

  • Protect our legal rights or property

  • Investigate suspected fraud or unlawful activity

  • Protect the safety of our customers, employees, or others

  • Enforce our terms, policies, or agreements

Business Transfers

If Zureva is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Services and Websites

Our website may contain links to third-party websites, applications, payment services, social-media platforms, advertising services, or other external services.

If you choose to interact with a third-party service, your information may be collected and processed according to that third party's privacy policy and terms.

Zureva is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

7. Payment Security

Payments made through Zureva.co may be processed by third-party payment providers.

We use commercially reasonable measures designed to protect payment and transaction information. However, no website, payment system, electronic transmission, or method of storage can be guaranteed to be completely secure.

You should never send payment-card numbers, passwords, or other sensitive financial information to us through unsecured email or other unofficial communication channels.

8. Data Security

We take reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, secure hosting, and other safeguards appropriate to the nature of the information.

However, no method of transmitting or storing information electronically is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide requested services

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud and abuse

  • Enforce agreements

  • Comply with legal, accounting, tax, and regulatory requirements

The specific retention period may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements.

10. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Request restriction of certain processing

  • Object to certain uses of your personal information

  • Withdraw consent where processing is based on consent

  • Request a copy of certain information in a portable format

  • Opt out of certain marketing communications

  • Lodge a complaint with a relevant privacy or data-protection authority

These rights are not absolute and may be subject to legal exceptions or limitations.

To make a privacy-related request, please contact us using the contact details provided below. We may need to verify your identity before completing certain requests.

11. International Visitors and Data Transfers

Zureva may use service providers located in countries other than the country in which you live.

As a result, your personal information may be transferred to, stored in, or processed in jurisdictions that may have different data-protection laws than your jurisdiction.

Where applicable law requires specific safeguards for international transfers, we will take reasonable steps intended to comply with those requirements.

12. Children's Privacy

Zureva.co is not intended for children who are below the minimum age required to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

13. Do Not Track

Some web browsers offer a "Do Not Track" feature that allows you to communicate a preference regarding the collection of information about your online activities.

Because there is currently no universally accepted standard for interpreting Do Not Track signals, our website may not respond to all such signals unless required by applicable law.

14. Your Account and Information Accuracy

If you create an account with Zureva, you are responsible for maintaining the confidentiality of your account credentials and for keeping your account information accurate and up to date.

Please notify us promptly if you believe your account has been accessed without authorization or if you become aware of any security concern involving your account.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Where required by applicable law, we may provide additional notice or obtain consent before implementing material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Zureva through the official contact information provided on Zureva.co.

Zureva
Website: Zureva.co
Email: manager@zureva.co
Business Address: 5353 W Crystal St Apt 2, Chicago, IL 60651

For privacy requests, please include sufficient information for us to understand and process your request. We may contact you to verify your identity where reasonably necessary.

17. Governing Law

This Privacy Policy shall be interpreted in accordance with the laws applicable to Zureva and its operations, subject to any mandatory consumer or privacy protections that apply to you based on your place of residence.

Nothing in this Privacy Policy is intended to limit any mandatory rights you may have under applicable law.

By using Zureva.co, you acknowledge that you have read and understood this Privacy Policy.